Last Updated: July 8, 2025

Introduction

This Privacy Policy describes how Quicktaupe – Experts Taupiers, a simplified joint-stock company (SAS) with a capital of €100.00, registered with the Lille Métropole Trade and Companies Register (RCS) under number 944 214 147, with its registered office at 67 RUE DE WAZEMMES ETG 1, 59000 LILLE, France (hereinafter “Quicktaupe,” “we,” “us,” or “our”), collects, uses, and protects the information you provide us when you use our website, quicktaupe.com (hereinafter the “Site”).

We are committed to protecting your privacy and personal data in accordance with the General Data Protection Regulation (GDPR) and current French legislation.

  1. Collection of Personal Information

We collect the following types of information when you interact with our Site, particularly when you request a quote, order a service or product, or create a customer account:

Information you provide us directly:

Contact details: Name, first name, email address, phone number, postal address. Order information: Details of products (trapping equipment) or services (mole control interventions) purchased, transaction history. Account information: Login credentials, if you create a customer area. Communications: Content of messages exchanged with our customer service (emails, contact forms). Information collected automatically:

Connection and device data: IP address, browser type, operating system, date and time of access. Navigation data: Information about how you use the Site (pages viewed, links clicked). Cookies and similar technologies: We use cookies to improve your experience. For more details, please refer to the “Cookies” section below.

  1. Use of Collected Information

We use your information for the following purposes:

Providing our services (contractual performance):

Processing your product and service orders. Scheduling and carrying out our mole expert interventions. Managing your access to a potential customer area. Responding to your information and support requests. Improving the Site and services (legitimate interest):

Analyzing Site usage to understand your needs and optimize our offers. Developing new solutions related to our core business. Communication and marketing (consent or legitimate interest):

Sending you newsletters or information about our services, with your consent if required. Security and legal compliance (legitimate interest and legal obligation):

Detecting and preventing fraud. Complying with our legal obligations (accounting, invoicing).

  1. Sharing of Personal Information

We do not sell or rent your personal information. We may share it only with:

Our service providers: Third parties who help us operate our Site, process payments (Stripe, PayPal), or handle deliveries. Our mole control professionals: If you request an intervention, your contact details will be shared with the relevant technician so they can perform the service. Legal authorities: When required by law.

  1. Cookies

A cookie is a small text file placed on your device. We use them for essential site operation, audience measurement, and to remember your preferences. You can manage your cookie preferences via your browser settings or the consent banner on our site.

  1. Transfer of Data Outside the EU

If we use tools whose servers are located outside the European Union (for example, Google Analytics), we ensure that appropriate safeguards (in compliance with GDPR) are in place to protect your data.

  1. Your Rights (GDPR)

You have the following rights:

Right of access: Access your personal data. Right to rectification: Correct inaccurate data. Right to erasure (“right to be forgotten”): Request the deletion of your data. Right to restriction of processing: Request the suspension of processing. Right to data portability: Receive your data in a readable format. Right to object: Object to processing, particularly for marketing purposes. Right to withdraw your consent at any time. You also have the right to lodge a complaint with the CNIL.

  1. Data Security

We implement technical and organizational security measures to protect your personal data from unauthorized access or loss.

  1. Links to Third-Party Sites

Our Site may contain links to other sites. We are not responsible for their privacy practices.

  1. Changes to the Privacy Policy

We reserve the right to modify this policy. Any changes will be published on this page with the updated date.

  1. Contact

For any questions or to exercise your rights, you can contact us:

By email: alexis@quicktaupe.com By phone: 06 02 42 56 63 By post: Quicktaupe – Experts Taupiers, 67 RUE DE WAZEMMES ETG 1, 59000 LILLE, France.