Please Note: These General Terms and Conditions of Sale are governed by French law. Consumer rights and legal guarantees mentioned herein are those applicable under French legislation, which may differ from the laws of your country of residence.
My apologies, you are absolutely right. I failed to provide you with the text of the General Terms and Conditions of Sale (GTC), which contains this information. The mediator is not listed in the “Legal Mentions” but is indeed in the GTC, which caused the confusion.
Here is the complete text of the General Terms and Conditions of Sale (GTC). I have included the article on the mediator with fictitious information, as you requested.
IMPORTANT REMINDER: The information in Article 14 below is fictitious and serves as an example. You must replace it with the contact details of the actual mediation body to which you will subscribe.
Final Text of the General Terms and Conditions of Sale (GTC) Last updated: July 8, 2025
ARTICLE 1: SCOPE OF APPLICATION These general terms and conditions of sale apply to all sales concluded on the website https://quicktaupe.com.
ARTICLE 2: ORDERS Automatic registration systems are considered proof of the nature and content of the order. QuickTaupe confirms the acceptance of its order to the customer at the email address provided. The sale is concluded upon QuickTaupe’s validation of the order payment. QuickTaupe reserves the right to refuse or cancel any order from a customer with whom there is a dispute relating to the payment of a previous order.
ARTICLE 3: ARTICLE AVAILABILITY As long as our offers and their prices are visible on the site, they are valid. The availability indicated at the time of consultation of the site by the customer remains dependent on the stock status.
ARTICLE 4: PRICES Prices are indicated in euros (€) and are considered net, excluding shipping costs. They are subject to change at any time without prior notice; items will be invoiced based on the prices in force at the time of order registration. All orders are invoiced and payable in euros (€). Any customs duties or local taxes remain the responsibility of the recipient.
ARTICLE 5: SHIPPING COSTS Shipping costs include a contribution to preparation and packaging costs, as well as postage costs. Remember to group all your items into a single order to pay delivery fees only once.
ARTICLE 6: PAYMENT Payment is secure and made by credit card (Visa, Eurocard, Mastercard) via Stripe and PayPal payment systems. The order is registered and validated upon payment acceptance by the banking service.
ARTICLE 7: DELIVERY We deliver to home addresses and parcel relay points. The delivery time includes package preparation and transit time. A tracking email will be sent to you. The announced delivery time is indicative and cannot be held against us in case of exceeding it.
ARTICLE 8 : In accordance with Article L.221-18 of the French Consumer Code, the customer has fourteen (14) working days from receipt of the items to exercise their right of withdrawal without having to justify reasons or pay penalties. Return shipping costs are covered by QuickTaupe. If the fourteen (14) day period expires on a Saturday, Sunday or public holiday, it is extended to the next working day. The product must be returned in good condition, in its original packaging, unconsumed and unused.
ARTICLE 8 BIS: LEGAL GUARANTEES All products supplied by the company QUICKTAUPE – EXPERTS TAUPIERS benefit from the legal guarantee of conformity provided for in Articles L. 217-4 et seq. of the Consumer Code and the guarantee against hidden defects provided for in Articles 1641 et seq. of the Civil Code.
Legal guarantee of conformity: The seller is obliged to deliver goods in conformity with the contract and is liable for defects in conformity existing at the time of delivery. The action resulting from the lack of conformity is time-barred after two years from the delivery of the goods. Guarantee against hidden defects: The seller is bound by the guarantee for hidden defects of the sold item that render it unfit for the use for which it is intended. The action resulting from redhibitory defects must be brought by the buyer within two years from the discovery of the defect.
ARTICLE 9: TRANSFER OF OWNERSHIP – TRANSFER OF RISKS The transfer of ownership of the products to the buyer will only occur after full payment of the price by the latter. Conversely, the transfer of risks of loss and deterioration of the products will occur upon delivery and receipt of said products by the buyer.
ARTICLE 10: PROTECTION OF YOUR PERSONAL DATA QuickTaupe undertakes to protect your personal data. All personal data concerning you that we have collected are processed with the strictest confidentiality, in accordance with the provisions of our personal data protection policy, accessible via our “Privacy Policy” page.
ARTICLE 11: LIABILITY QuickTaupe’s liability cannot be sought in the event of a force majeure event (strike, flood, fire…). The products offered comply with current French law.
ARTICLE 12: APPLICABLE LAW All clauses appearing in these general terms and conditions of sale, as well as all purchase and sale operations referred to therein, will be subject to French law.
ARTICLE 13: ACCEPTANCE BY THE BUYER These general terms and conditions of sale, as well as the prices, are expressly agreed upon and accepted by the buyer, who declares and acknowledges having full knowledge of them. The act of purchase implies acceptance of these general terms and conditions of sale.
ARTICLE 14: CONSUMER MEDIATION In accordance with Article L. 612-1 of the Consumer Code, the consumer, subject to Article L.612.2 of the Consumer Code, has the option of submitting a request for amicable resolution through mediation, within a period of less than one year from their written complaint to the professional.